Returns and Refunds


Thank you for shopping at Sunhouse.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 30 days of the original purchase of the product, or 30 days from the time of shipping in the case of pre-ordered or back-ordered products. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days
  • The product is in its original packaging
  • The product isn't used or damaged
  • You have the receipt or proof of purchase
  • You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us:

  • - By email: contact@sunhou.se

Send the product with its original packing and the receipt or proof of purchase and the RMN number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:

Sunhouse Technologies
29-10 Thomson Ave
NYDesigns C760, STE 40
Long Island City, NY 11101
United States of America

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Sunhouse.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By phone number: +1 917 740 4087
  • By email: contact@sunhou.se